Rashme
Sehgal
Amitabh Bachchan - Simply the Greatest
Amitabh Bachchan has helped bring about a tectonic change in the way
television is perceived by the industry. Today, the angry old man of
Indian cinema is endorsing fifteen different products and has hundreds
of crores of business riding on his shoulders. The brands riding on him
include Emami, Pepsi, Eveready, Reid and Taylor and Parker pens. The
question being asked is how has he become such a television colossus?
The answer is simple. Every time an industry needs to introduce a new
product, who should they turn to but the Mr. Reliable of Indian advertisers.
If the sales of a product run into trouble as happened with Cadbury's
Milk Chocolate or else plateau as was the case with Emami's Navratna
cool oil end Dabur Chyavanprash , who should they turn to but India's
one-brand industry. At 62, Bachchan succeeds in reaching out to all age
groups and people from all socio-economic segments whether from rural
or urban India.
The example of Reid & Taylor symbolizes this phenomenon. The brand
was launched five-and-a-half years ago with Pierce Brosnan playing the
role of James Bond. And of course, since Bond wore only the best, what
else would he be seen suited in except the up market Reid
& Taylor fabrics. A year into their launch, the MNC realized sales
had plateaued. The public did not identify with the British secret agent.
Three celebrities were short listed for this campaign- Shahrukh Khan,
Aamir Khan and Amitabh Bachchan. Reid & Taylor chose Amitabh because
they felt he possessed the physical frame to carry off their suits. Tarun
Joshi, communications head of Reid
& Taylor pointed out, ` Shahrukh and Aamir put together are no match
for Amitabh. He is the most popular Indian in the world. He is as popular
in Allahabad as he is in south Mumbai.'Joshi refuses to divulge how much
they paid Amitabh but the figure is said to have crossed the Rs. 15 crores
mark. A few weeks after their campaign started called `Bond with the
Best', sales jumped by 30 per cent and a company with an annual turnover
of Rs. 100 crores saw sales touch Rs. 145 crores. During the last financial
year, they crossed the Rs. 180 crores mark.
If Reid & Taylor is reaching out to the Elite segment, Eveready batteries
are reaching out to the rural Indian. The battery has been in the market
for 99 years and is planning to celebrate its hundredth years with a
bang.
`We had a market research company do a survey on who the public would
prefer to have as brand ambassador and the majority wanted Amitabh who
enjoys iconic status,' pointed out Jhumjhum Shirali, heading corporate
communications for the Eveready group.
Cadbury's Diary Milk chocolate received bad publicity after worms were
found in some of their chocolate bars. Realizing they needed to tide
over this wave of bad press, the company got in touch with Amitabh and
asked him to apply his healing touch. He agreed to vouch for both their
excellence as a product and the super hygienic manner in which it was
manufactured.
The serial Kaun Banega Crorepati saw Amitabh reinvent himself as a television
animal. Not only did the show prove a money guzzler. It also helped Star
Plus emerges as the number one channel in India. During the shows heyday,
a ten second ad spots was selling for Rs. two lakh. This lesson was not
lost on the advertisers who realized Amitabh was one person who had a
pan-Indian appeal. Sunil Doshi, CEO, Alliance Media and Entertainment,
who handles Bachchan's endorsement career says, `Bachchan's personality
has come to symbolise credibility, discipline, hard work, professionalism
and sincerity. These are traits that appeal to the public.'
This could well explain why the Dabur brand did not bat an eyelid in
reportedly paying up Rs. twelve crores to endorse their brand. Emami's
director Harsha Vardhan has also recently opted to get him to promote
their Navratna oil as something which is classy and insures a stress-free
life. Harsha Vardhan says, `Our Company has an annual turnover of Rs.
350 crores. Earlier, we had Madhuri Dixit endorse a whole range of products
under the trade line of Beauty Secrets of Madhuri. Two months ago, we
opted for the Bachchan name because we believed it would help pep up
our sales.'
Celebrities around the world are being used to endorse products. But
nowhere in the world is one celeb being used to promote fifteen different
products. Most of these ads are being shown on prime time. The polio
pulse ad is the only exception since Doordarshan is carrying the ad round-the-clock.
Mahesh Bhatt talks about how celebrity endorsements act as a signpost
to quality and certainly enhance the reputation of the brand by providing
that lit extra in terms of imagery, aspiration and entertainment which
can tip the balance in favour of the brand.
But advertisers admit that too much of a good thing can also create a
huge hole in the pockets of the product owner. Look at the example of
Nerolac paints ad where a friendly and approachable Amitabh is shown
chatting up a young girl whose painting he happens to have spoilt. Several
viewers have mistaken that ad for being a promo for the Asian Paints
ad. And the reason for that is that just a couple of months ago, Asian
Paints went the whole hog to show the difference between a home painted
over by Asian Paint and a home which gets an ordinary paint job done.
Pepsi has been using Amitabh to boost their sales for over six years.
Rohit Ohri of Hindustan Thompson Associate (HTA) points out how a consumer
good bought on an impulse, such as a soft drink, profits from an association
with a person who represents an irrepressible and never- say- die spirit.
Pooja Jain, director of the Luxor ball pen empire says the reason why
so much of television advertising gravitates to Bachchan is because he
knows how to deliver.
`He has been endorsing Parker pens from 2001. The first year when he
got him aboard, our sales went up 30 per cent. Now they are climbing
at 25 per cent annually. We've become a company with a Rs. 125 crores
turnover.'
Not bad. Amitabh is laughing all the way to the bank.
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